Travis Tucker

Review of San Jose BMW

Stopped at this BMW Dealer/Shop on the last leg of...

Stopped at this BMW Dealer/Shop on the last leg of a cross country ride from VA to CA. At the time I was in need of a tune up and new chain to my s1000xr. I wound up paying for a 12,000 mile service rather than a 6,000 service. This decision was made after the attendant checking my bike noticed that my brake fluid seemed old. Being that I had a major service completed 4 months earlier, I felt there was no way that the brake fluid could be old. Valuing safety over money, I went ahead and requested that they do everything that they could to get the bike back into spec so that I could continue my trip (including the brake fluid change)... The maintenance shop also found time to squeeze me in on a busy Saturday morning (being that I was in need of an emergency repair to my chain). The Mechanics had my bike feeling like brand new afterwards. Everything from the electronic suspension, brake lever, clutch lever to the kickstand was checked, adjusted and brought back into spec. The work and service that the Team does at this shop is A1. They addressed things that I felt were missed from service visits at another shop. I highly recommend San Jose BMW Motorcycles!