Angelo K

Review of St Andrews Bureau

We chose Sab services to let a property because th...

We chose Sab services to let a property because they had some better reviews online and they had less fees than other property offices.
Then we realised that there were necessary extra fees for insurance, check in, check out and cleaning fee, so the fee difference was not as it seemed.

After the end of the tenancy we moved out and we informed Sab twice to let us know the date and time of the checkout and the inventory check, because we would like to attend, one notice was by email and I also asked an employee at the office, when I returned the keys, to note that we would like to attend at the checkout, which he did note it on the envelope with the keys, but the property manager didn't inform us. However, we charged the checkout fees.
I find it very disrespectful and unprofessional that the property manager didn't take that under consideration and didn't invite us to attend.