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Franky Saint Archives

5 years ago

This service is very unfriendly with customers in ...

This service is very unfriendly with customers in person -- I simply asked if their policy allows them to install store-bought modems for clients. Guy wouldn't even answer the question. Kept saying "We don't care what modem you use." On top of that, customer service apparently can't even give an estimate on what upgrade prices are. They refer to their website for information instead of doing their jobs. I feel sorry for anyone else stuck with this service.

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