Maria Conchas

Review of Gateway Chevrolet

I have never purchase a truck and this was my wors...

I have never purchase a truck and this was my worst experience ever. They have the worst customer service and finance department. I was never explain all the fees and extras added to my contract. That was very dishonest of them.I left the dealer not knowing a single thing about all the functions my truck had. I had to make several calls to the managers leave messages and stop by the dealer to get someone to help me with the contract. I was told by one of the managers to stop by that everything was resolved. I left work early that day just to stop by the dealership but no one new what was going on. I was so FRUSTRATED and was advised I had to go back the next day since the Managers were all gone for the day. Finally after 3 days of my constant calls and complaints a nice guy name Jorge Beltran help me with all the fees that were charge in my contract and finalize a new one for me.