Patrick Reynolds

Review of Southside Medical Supply, LLC

If you are interested in speaking to rude people, ...

If you are interested in speaking to rude people, ones that can't smile, people that are not concerned with wasting your time, making you wait unnecessarily-- Go to Southside Medical Supply on South Clinton Ave in Rochester, NY. These people act all high and mighty they sit and talk and tell you to sign in on a clip board, and wait. They make everyone waste their time. If you call them they put you on hold and go back to their conversations with co-workers. They are not there for their customer. They are totally rude and if you are in a hurry and have other things to do, don't bother going there. Most places that want business treat their customer with respect. These people all say no I can't help you you'll have to wait, sign in, and have a seat. Even if you are just there to pick up a package that is pre-paid. I asked to just have it handed to me and was told no sit and wait behind the 4 people in the waiting room. They lie about what needed to be done to just hand it to me, saying it had to go through insurance-- the sale already went through insurance when ordered. They just wanted me to wait longer and try to demean me. They should really should get a new crew there, ones that actually care for their fellow human beings. These people are awful human beings. Take your business to ANY OTHER medical supply place, don't go to this place unless you too want the stress and headache and anxiety I suffered.