The worse service ever !! DO NOT go for iiNet if y...

The worse service ever !! DO NOT go for iiNet if you are thinking of it. Wasting time over the phone, operators unable to resolve problems, and I have to say their computing / internet skills are just slightly better than a kid.. But wow they get PAID for what? For taking notes and transfer your calls. Over charged my service and non of them willing to short it out / reimburse. U ll not be able to get to talk to the right person at all . So u call again and again like "Reincarnation"!!! If anyone know a way to make formal complaints to a higher authority ( not talking abt escalate to iiNet CSR but to a government authority), I would love to hear that thx !! If you are in the same situation like me, buddy let's pray :(