I am a Carson City resident and have been going to...

I am a Carson City resident and have been going to Red's on a regular basis since they opened 20 odd years ago. It was always one of our favorite spots for taking guests. We also enjoyed their happy hour and considered it one of the best in Carson City. In the last few months, however the quality of service, food, and cleanliness have suffered. I thought I would write an email to Red's from their website to convey my observations but Red's website will not allow me to contact the business. It appears the website payment may not have been made appropriately. Another sign of change of some kind going on in ownership/management? Tonight my wife and I ordered salads and pizza and received wilted brown lettuce in the salad. The pizza dough was not fully cooked. I waited an inordinate amount of time for my beer after the initial order and my wife got up and went to the bar to get beer because our server failed to acknowledge us. The men's restroom was appropriately cleaned but my wife commented on the filthy nature of the women's restroom and noted it has been in that condition the last two times she's been there. I have taken photographs to document the food quality and lack of cleanliness. We really enjoy the atmosphere but the place hasn't been dusted/cleaned appropriately and the fans might as well be considered a motorized dust collection system as they are caked with dust. Again, I would have made my observations known directly to the restaurant management/owners and spared the public review if I could but decided to post a review on Google since direct contact has been made unavailable. I will give them another chance but I'm starting to lose hope in their ability to make Red's what it used to be and could be again.