Stephen Baird

Review of Tennova

Tennova Healthcare is the best!

Tennova Healthcare is the best!
My wife suffered a fall and broken humerus and her experience in the Emergency Room was perfect. Transported by our County EMS First Responders, she was treated carefully, professionally, and lovingly. Within three hours she had been X-rayed, received a splint based on the orthopedist's directions, and we were on our way to the pharmacy for painkillers. Kind, personable, and efficient are terms to describe every person we encountered in the ER.

Ten days later we were back for reconstructive surgery which required an overnight stay. Again, everything was exceptional and all staff we encountered not only knew their job, but provided exceptional personal care.

Tennova Healthcare has a fantastic joint replacement program. You begin with a one hour class delivered by an orthopedic surgeon, which includes a free lunch! All aspects are explained and the benefits and risks of joint replacement are discussed.

When Tennessee Orthopedic Alliance, Clarksville scheduled me for surgery a pre-operative visit was scheduled. Two weeks before my surgery I attended another class on joint replacement and received all of my pre-admission tests and required documentation. I left Tennova that day with a special card that verified my admission, a nice tote bag, and a manual about total hip replacements.

On 1 July I had a total hip replacement at Tennova. I chose Tennova based on my wife's experience and it's rating as one of the safest surgical units in Middle Tennessee. It has now been nine weeks since surgery and my recovery has been remarkable! When I awoke from my morning surgery about 2 pm on 1 July I was comfortable in my hospital bed in the "joint replacement ward."

At 4 pm, Gina, a hospital Physical Therapist, visited me and helped me to my feet with the aid of my walker. We walked the halls for several minutes before returning to my room. Nursing care was excellent and I rested well during the night. My wife was so confident that I would receive great care, she went home. The next morning Marissa, another Physical Therapist visited me and we discussed my condition. She too helped me walk using my walker. She led a morning group PT session with two other patients who had received knee replacements. We worked together and repeated the session that afternoon.

I was released by 3 pm, less than 32 hours since my admission!

Since then I have had no need to return to Tennova, a testament to their exemplary care. Tennova Healthcare has followed up by texting me regularly to check on my condition as I recovered. This follow-up was unexpected, but most reassuring.

I recommend Tennova Healthcare with enthusiasm for any medical needs!