Husband had a problem with his car. Started out 2 ...

Husband had a problem with his car. Started out 2 minutes after everyone else. They couldn't start his car. So he had to unstrap himself go to another car restrap himself and then they started it. Asked for an adjusted on what he paid . Justin said at first no one said there was a problem. I showed him my times and my husband's. We both did 7 laps yet I was around 18 seconds per lap slower then him. Told Justin then he should of had 8 or 9 laps in. Simply math. Then Justin said my husband may have drove wide and missed a lap being recorded. My husband and son then did a 2nd race. This time my husband's laps averaged 3 seconds faster yet he got 10 laps in. Go figure. I wasn't looking to get a free race out of it just a credit for time lost. Especially when it's only a 10 minute race. Left there unsatisfied with the way the situation was handled.