IF I COULD GIVE A 0 I WOULD. We had a mutual patie...

IF I COULD GIVE A 0 I WOULD. We had a mutual patient and their mother requested to have x-rays emailed over a few days before their appointment and was told they would be sent. The day of the appointment, we still didn't have the x-rays, so I called and requested them again one hour and thirty minutes before his appointment and was told they would be sent right over by FELICIA. I called back 30 minutes before the appointment as the x-rays still weren't received. I was then told by FELICIA that she checked with her staff and wasn't sure who the mom spoke to, however that she was told she had to come pick them up because they were not capable of emailing x-rays as they don't do digital x-rays. ALL OF THIS WAS A LIE and the mom was furious as his appointment with us had to get pushed back so she could go to the office and retrieve the x-rays after being told they were being sent.
Please don't take your children to this unprofessional establishment unless you're alright with receiving garbage service from lazy workers that are incompetent and can't export and attach x-rays to a freaking email!