Tifah Harris Review of Crowne Plaza New Orleans
Decent location but in my opinion the rooms are ov...
Decent location but in my opinion the rooms are overpriced. The smell of sewer water & puke/piss was very apparent as soon as you get out your car or walked outside the hotel.The rooms are small with no fridge or microwave. The vent in the bathroom of our room was so dusty or moldy (I'm not sure what it was) The sink was clogged the entire time. The walls are thin. The mattress was kind of hard. The staff customer service was hit and miss. Some people were warm and friendly, others (particularly the young foreign lady who checked me in) wasn't as friendly or customer service minded as I expect. The spaces (ballrooms) upstairs where our event was held were amazing though. Valet was very short staffed and took about 45 minutes to get my car to me when it was time to check out even though I called from the room (but it was (5:30am). Overnight parking/valet is $50 whether you actually have to use your car during your stay or not. Yet, wherever your car is parked is apparently not safe as I was led to believe by the warning signs. The cancellation policy is 72 hours in advance or you will still be charged.... They will not check your eligibility for better rates that you may qualify for when you book. The rep who checked me in told will book and tell you "I can't change anything now" once you check in. I forgot to ask about the military rate.
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