Vince Stanton

Review of Lynnwood Honda

Dropped my car off for a diagnosis. Patrick helped...

Dropped my car off for a diagnosis. Patrick helped me check me in and drop off my car. He said we would definitely need it all day. Only after 3 hours he said the problem had been identified, which is great. When communicating through text, I had no idea who I was talking to and the message only said, the tech found x was wrong , just a little unprofessional.

Another issue I had was when scheduling this appointment I was told over the phone the fee would be 130$ and some change. When Patrick was checking me in he said the rate was actually 150$. Roxanna was the one who made my appointment, 20$ isn t a big deal. I like things to be accurate and not being told two different things.

Will be using a different dealer next time.