I visit this place sparingly. The sandwiches and v...

I visit this place sparingly. The sandwiches and variety of coffee is very good. However, attention to detail and providing stellar service as been on a decline as of recent. For example, I arrived this evening at 9:00 pm with two other individuals and a small dog, I asked the server "what time will the place close" she replied with "10 pm". However, the staff was clearly wrapping up by clearing the tables and cleaning up. I asked if we use the seating outside--the tables were already moved and stacked on top of each other--the server declined our request. We left disappointed.