Nour Haji

Review of BMW of Murray

I visited them to see a couple cars I've seen on t...

I visited them to see a couple cars I've seen on their website. I had the worst experience ever in a dealership. The sales man was angry about helping me .none respectfully. Seemed like he just wanted me to leave. He didn't spend even 10 minutes with me. I told him that this is my first time buying a BMW and I need some help. I will never go back there and they lost a deal that day i was ready to buy. But not with the attitude of that guy. I do customer service for over 8 years in three different countries and I'm sure he wasn't doing his job right. Someone need to give attention to this kind of mistakes. The customer never should feel that he is not welcome and get ignored. Also one last thing never give your customers commands that not the way they want to be treated with.