Not impressed with food and service at the pool fo...

Not impressed with food and service at the pool for lunch. Took too long . Server/bartender was doing room service while we waited. Executive Chef
Was there....but if we wanted more than a water or soda while waiting we were out of luck. Poor execution. Poor customer service for this type of operation.

Spoke with the Executive Chef and and h e empathized and gave us breakfast upgrades which we greatly appreciated.

My wife and I also had dinner there and thoroughly enjoyed it. I think they would do more business if they had someone to greet all potential guest. Our waiter was host, bartender, and server. A lot moving parts for one individual! I actually greeted a family to let them know that someone would be with them shortly.