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I work for chime solution for over a year and the ...

I work for chime solution for over a year and the experience was horrifying and on multiple occasions I felt belittledI started with the company around annual enrollment through a staffing agency and the agreement was three months permanent and then if you make it through the three months you would be hired full-time three months turned into four months and time was going up into the point that we were six months in two waiting to become permanent and all of the employees that were waiting to become permanent were scared that we were going to lose our jobs so we weren't sure if we were to start looking for new job or if they were still looking to hire us as permanently the CEO of the company personally conducted a meeting with those of us that were remaining from the annual enrollment time frame end explained to us that he was working on making us permanent and that he would like us not to leave the company but to give him time to complete are contracts then 4 months later and by the way in that four-month time frame are staffing agency wood fire on every Friday on average three of us without any warning after the CEO already had a conversation explaining to us that our job was secure so for months after that conversation we finally started the onboarding process what we had all expected was that our pay would have go up when we became permanent but it did notif anything to pay went down because there was no more overtime available because annual enrollment was over and that's often the busiest timethroughout my time working for the company and not through the staffing agency it was unorganized unprofessional they made their employees unappreciated at the drop of a dime you could be change to a new client without any free warning and have to begin a whole new training course and because they fired such a large amount of people from annual enrollment time transitioning to becoming full-time with the company Austin we were working on multiple clients at one time and our team leads that had to rate our calls we're not properly trained on the rules for each of our different clients for example one of our clients preferred for us to only speak to their employees as their last name like mrs. Williams, another one of our clients preferred for us to personalize the call by asking if it would be okay two call you by your first name now if you were not to follow the guidelines that the client had for their employees you could have points marked against you but based off of what client our team needs often would have no training for our specific client so we would be marked off on things that was incorrect because they often did Mass firings on Fridays for team leads as well so by the time we all came permanent with the company there are only two team leads left but several clients and when I say our time was not respected or valued and we were also made to feel belittled we once had a meeting we had one once a week with the vice president of the company in between speaking with us he unapologetically answer his phone and began two make his lunch order and gossip with his secretary on the phone never excuse himself out of the room never apologize once he was done he went back too threatening to fire us all if anyone had another security violation he often threatened to fire us if certain things that the client spoke about was not being met the experience was horrific unprofessional disgraceful unorganized compensation was terrible the workload is way higher then pay horrible experience wouldn't advise anyone to work there but I wish y'all best on the job hunt

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