Prasan Pani Review of Hilton Hotel and Suites Niagar...
The hotel didn't do total justice to the Hilton br...
The hotel didn't do total justice to the Hilton brand. As someone with gold status who stays regularly with Hilton hotels, this time it felt like I was paying Hilton money for a Holiday Inn. The rooms look like they need a renovation for a while now. The rooms in South Tower have their temperatures set to 25C and not allowed to be changed which made our sleep uncomfortable. The hot water was iffy with sometimes taking upto 30 mins to come out of the tap. The coke machine on 32nd floor was not stocked and would eat money multiple times. All in all, I would say its by far my most disappointing experience with the Hilton brand. There is a lot that needs to change in this particular hotel to make it worthy of the brand and price tag. The room was worthy of the view though.
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