Christina Nyren

Review of Sahara Chrysler Jeep Dodge Ram

*****DO NOT BUY A PRE OWNED CERTIFIED VEHICLE FROM...

*****DO NOT BUY A PRE OWNED CERTIFIED VEHICLE FROM THIS GROUP*****
Adam took his truck which is a certified pre owned RAM 1500 to this dealer on August 17th and they still have yet to diagnose the issue of a slippage in the propeller shaft and the fact that they wanted to charge him 1200 dollars to replace a cruise control that had been previously marked as inspected and certified. They backed off of wanting to charge the 1200 on the cruise only after he gave up a repair in the body of the tailgait that he negotiated in the sale. Now they say the reason all of this has taken so long is because they have 1 transmission technician for 2 dealer locations. Guess what my response is. Not my problem. Your staffing issues are not my issue. You provide a service. If you anticipate delays, then tell the customer up front on what their expectations can be. This was not expected, this is the worst customer service I have ever seen. He purchased this vehicle on July 17th from this dealership.