Avinash Narayanan

Review of Denville Nissan

So the service department in this place is a joke....

So the service department in this place is a joke. I bought a certified pre owned Nissan Altima 2015 from this showroom and there have been a lot of complains on this car. My car is under 36k so there is manufacturer warranty. However the mechanics and service department at this location are either not skilled or are plain lazy to do the work. I bought in my car 3 times and all 3 times the service department said there was no issue. I finally went in today with proof for my complaint..couple of hours later they are again saying their computer shows no issues...I apparently need to call corporate and fail a claim...this they won't do for me..now onwards to deal with Nissan corporate (UPDATE: who have filed my case and have been pretty helpful so far!)..my advice don't buy from this location they sell you crap...customer service in the service dept: wow terrible...

My advice: check the car thoroughly before buying (even if it is below 36k miles).. their technicians and mechanics are inexperienced to handle the situation themselves.