Where is a person to start when being at the emerg...

Where is a person to start when being at the emergency room and you are supposed to be safe and with understanding doctors, nurse or any of the staff....well that's what I thought too, however over the last year and some months I've had surgery 5 times once in CCU so doped up I can't even remember now I lost my memory from what I understand I lost a lot of blood I had a terrible time with the doctors an Nurses since then in the emergency department ...my opinion is if you really don't need to go there I would strongly suggest you go to a different place