The hotel needs to be renovated BUT the quality of...

The hotel needs to be renovated BUT the quality of the service makes it up. I was quite impressed by how the staff is always helpful, nice and polite. I was disappointed by the room (too old and dark) but then I was upgraded to a nicer room when I complained. Everyone was so nice ( from the reception, to the staff at the restaurant, the security team or even the young man at the pool). Plus, the food was really good. The hotel is really close to the subway. I would definitely stay again at this hotel.