Stephanie Rogers

Review of Twin City Subaru

Six or seven years ago we bought a new Subaru Fore...

Six or seven years ago we bought a new Subaru Forester from Burlington Subaru (Vermont), and were very unhappy with the attitude of the people who headed up the service dept., as well as the salesman we talked to when we decided to buy a new Subaru in 2010. That is when we decided to try Twin City. Our daughter had bought a Subaru Forester from them the previous year, and raved about the great sales people and service people there, so we decided to give it a try. I called to set up an appt. and talked to Jim Glassford, over the phone. Jim made himself available to accommodate our busy schedule. When my husband and I met Jim a few days later we were impressed by the amount of knowledge Jim had, regarding the Subaru Forester, which is the specific car we wanted to purchase. Jim was straightforward, and articulate, and willing and able to meet our needs for financing. After meeting and dealing with Jim, we knew we would go back to him and Twin City for our next Forester. We recently decided it was time to trade our 2010 Forester in for the 2014 (due to the high number of miles we put on our cars each year). Once again we were able to negotiate a good price through Jim Glassford. We explained what we wanted, what our budget limitations were (we're retired), and what we hoped to get for a car. Jim more than met our needs, and got us exactly the car we wanted. We are so happy with the model he suggested! We know that we will go back to Jim, in a few years, when it is time for another trade. It is refreshing to sit down with someone who is genuinely family oriented, and who is as interested in hearing about our family, as we are in hearing about his. When we negotiate with Jim, he makes us feel like valued customers by never rushing us, and answering all of our questions thoroughly. We highly recommend Jim to anyone looking for either a new or used Subaru.

Paul and Stephanie Rogers