Nicki Smarsty

Review of RAM Partners, LLC

They don't even deserve a 1 star.

They don't even deserve a 1 star.
I don't even know where to begin......... I moved into one of their properties ORION MC CORD Park TX June 2018. Since then we've been thru 5 different managers and the VP of RAM Maribeth is the worst of them all. Before the pandemic I paid my rent on time and was a great resident. I'm a single mom of 3 and lost her job and child support from COVID 19. I'm an event manager so you understand that F&B is one of the businesses that have been effect the most. I went to management and asked to be let out of my lease because I had to move in with family until I figured things out. That I would pay for all of April's rent and be out by May 1. Keep in mind I had a 3 bedroom which are very rare that one becomes available. I knew they would be able to rent it right away. So after several emails and 3 different managers I talked with Maribeth. Maribeth said there was nothing they could do and that not only I will be charged for all my rent til my lease is up, that even if they rented it I'd still have to pay. That means this company RAM will be paid double the rent for that apartment. I moved out anyways gave them a 60 day notice, turned off my utilities so during that 60 days I won't have more bills I can't pay. Yesterday I recieved my move out paperwork and not only did they charge me for all the water, trash guy (who never in the time I lived there picked up my trash) they turned my electric back on and has charged me for it also. They also charged me lease break fee and a relet fee. My new bill is $9657.89 I have no words that fit for this management company. I have close friends that manage apartment complexes in same city and they are dumbfounded about this situation. My friends company has been working with the residence case by case. I tried to work with this company where everyone got what they needed. They'd get my money for the time I was there and they could rent my apartment sooner and got their money. The government has set up funds for the apartments for this kind of situation. So they are charging me, while collecting rent on my apartment and getting relief from the government. OUTRAGED!!!