I m literally in the middle of Methodist and Luthe...

I m literally in the middle of Methodist and Lutheran. I just called a minute ago to see which hospital has a shorter wait time. The man who answered the emergency room phone goes ER. (Already with an attitude) I'm like can u tell me the . And he goes 3 hours and hangs up. Didn't even let me finish now idk if he was being serious or not either.