Melissa Owens

Review of Hall Chrysler Dodge Jeep Ram

It s been a very disappointing experience for me t...

It s been a very disappointing experience for me taking my car to Hall. Ive never had a major problem with my car since I ve had it. I decided to take it to a dealer (Hall) and to my dismay I have the same problem with my car and it s been less than a couple of months. When my husband had the car taken back in, we have been quoted another 500.00, it s been 6days later, and the problem they re stating now isn t in the detailed report we were given after the first visit. I m really outdone and I m not understanding how the exact same problem can now be something different and I m having to pay another 500.00. This seems like highway robbery. John (Service Director) has been rude and unprofessional, not really looking to understand our point of view on this matter. I hope Hall can try to have an open mind in this matter, it s truly sad to have to be experiencing this. There s more details to the situation, would love to speak to someone who may listen and try to understand my situation rather to be treated me like you could care less