Jack Urban

Review of Keller Williams Realty Greater...

On April 13, 2018 I received a letter in the U S M...

On April 13, 2018 I received a letter in the U S MAIL from Troy Trumm with the sticky note on the outside of their company s profile indicating I know I can help you sell your home". The problem is that I did not request this service from Keller-Williams or Troy Trumm. When I wrote to Mr. Trumm regarding the letter he indicated to me that Someone registered on my website with your name and address and requested information on selling the property. If you would like me to have my assistant look into this further to see if an email address or phone number was provided, let me know. That will help determine who this person is who is impersonating you. I responded to the affirmative that I would like further investigation. Five days letter I received a response back that Mr. Trumm was unable to find out additional information regarding the request and suggested that I lock down my credit through the three credit bureaus. I find this business practice reckless in that Mr. Trumm s company does not do a better job of verification of the owner of a property before following through on potential business leads and sending out solicitations. This will alarm most home owners should they receive a similar letter due to the amount of scams in the news. I filed a complaint with the Nebraska Real Estate Commission as a result after consulting with that state agency.