Tad

Review of Harley Davidson of Dallas

Absolutely horrible service from the sales departm...

Absolutely horrible service from the sales department.... was trying to get an 03 deuce anniversary edition (76 of 200). I was very clear with terry that I wasn t in the market for anything but that bike. When financing came back I was told I d need to put some money down... I even offered to fork over all I had in my wallet at the time(about $200) just to hold the bike until I could get the full down payment together but was told that they needed more than that even just to hold it for me . I was told by Terry that they d give me a week to get money for the down payment on it though. I called in yesterday and the bike had already been sold(that s fine I understand you gotta sell bikes but I feel that I was shafted seeing how didn t get the week like I was originally told in our handshake deal I would). Ontop of that and where I have the biggest issue is the fact that I get a text from terry wanting to know if I had got anything figured out today. So I called him back only to find out that the bike has indeed sold(which makes me feel like the text was just a way to try and steer me into financing a different bike with them). I took up my issue with the GM only for him to be very smug and insincere... again I reiterated to him on more than one occasion that I wasn t in there for anything but that bike and I was not in the market for any other bike and yet his only solution was that I should check out what they had in stock and maybe they could get me on the Harley of my dreams . I will get that Harley of my dreams one day but it for sure will not be from a them. Dallas Harley doesn t keep their word nor can they keep track of inventory even when it s a bike that would never go unnoticed. All they care about is pushing a sale even when their potential customer has said that their only interested in one very specific bike. Steer clear of these glorified used car sales men... if I could give 0 stars I would