Called in and spoke with Ann ID #56972. I was prom...

Called in and spoke with Ann ID #56972. I was promised a call back from their manager, however, they had missed their own deadline for the call back. As such, I call backed to put in a second request to speak with their manager and Ann refused to put me through to the case manager. You just can't get any customer service from this company as their representatives provide you with the wrong info. and can't help you AND you aren't even allowed to speak with their manager. They are also the worst companies for staying up to date on the OS. As such, unless you want to spend top dollars for their phones, only to be able to use it for a year because you can't get customer service support and their OS isn't up to date, then I say take your business elsewhere...anywhere.