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Brittney Boren

4 years ago

My son enjoys going to Hinkle but it is always tha...

My son enjoys going to Hinkle but it is always that one time (or maybe 3 times a charm!) He finally earned over 3000 tickets and wanted a watch. He was Super excited.. the very next morning this said watch caused an injury that required stitches due to a cheaply made product. The "Manager in training" really did nothing to appease my boy or me for that matter and did say the general Manager would be contacting us in the morning to resolve the issue (this was on a Sunday, so I totally get how the manager was not in). Guess what no call. This item also has no warnings and is still being placed on the shelves for prize awards. I am sorry but for a place that caters to children, having safe products available is key not to mention the capacity in which to deal with an injury in a timely manner. This was 2 weeks ago and still no concern from this company. With putt putt closing and other places to take my child for mindless entertainment, we are now limited to selections as we will not be back to Hinkle.

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