R

Robert Coonts

4 years ago

I am staying here tonight. The rooms are awesome, ...

I am staying here tonight. The rooms are awesome, the bar and restaurant are good the people are awesome, but here is why I give it a one star. The Air conditioner has not gotten below 74 degrees. It keeps turning itself off. I called the front desk, they sent an engineer up and he told me that the new management has it set to do that. I asked how the customers are suppose to sleep when its so hot in the room and you have to make some kind of motion for it to start up again. He said he gets called to at least 5 to 7 rooms a night for the same issue! I paid good money to stay here, shouldn't it be at my comfort level, not someone that is behind a desk somewhere making that decision? I will not stay here again, nor should anyone else that likes their room at the temperature they want it to be.

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