Janice Epstein

Review of Atami Steak & Sushi

Beware ordering fish on the hibachi! According to ...

Beware ordering fish on the hibachi! According to a very rude manager last night the fish on the hibachi (except the salmon, maybe), is typically frozen and not fresh. That was a surprise to me at a sushi restaurant, but when I asked for my mahi mahi to be cooked rare, I was told it could not be fixed that way as it was not sushi grade fish.
Had I been told that the hibachi fish was not first quality, I certainly would have ordered something else. And the food was in general over salty and not very flavorful, including the over cooked shrimp appetizer. I would have given the place two stars except for the rude manager I spoke to on the phone after getting home.
I was with a large party from work, so complaining didn't seem appropriate while at the restaurant. But the manager on duty around 9P on 6/2/2014 was extremely rude on the phone with me. Kept asking what I wanted when I really wanted an apology, an offer to update how orders are taken for fish at the hibachi and perhaps an offer of a remade meal. But no offers, just a very rude "what do you want" and no apology until I said a good manager will start with an apology and not "what do you want?"