We had a scary incident in the self park area, whi...

We had a scary incident in the self park area, which is extremely removed from the main lobby. Luckily, we were able to back out of the entry gates (which weren t working for the second time during our stay- we switched to valet) and got away from the situation. I am shocked this hotel has 4 stars on both Google and AmexTravel. The food is bad (ceviche= baby shrimp with chopped up carrots in watery lemonade), rooms are under $150/night and are gross (there should be a hotel search filter for popcorn ceilings and stale smoke). On the plus side, the staff is somewhat attentive and the location and amenities are good.