H

This hotel was in the middle of renovating certain...

This hotel was in the middle of renovating certain levels of their hotel. Unfortunately we good one of the old rooms. Which was dirty, had old smelly carpet and the bathroom was in a bad state. After staying one night I spoke to the manager who understood our frustration and gave us a refund for the rest of our stay. If this hotel updated all their rooms next time I visited NYC I would stay here, as the price was very reasonable. The staff were very friendly, which isn't always the case in NYC.

Comments:

No comments