3 years ago

Was a patient for a scratched cornea. They did som...

Was a patient for a scratched cornea. They did some creative code billing that my insurance wouldn't cover. They coded placing a contract lens for me to put in my eye as an operation which the insurance won't cover during a regular office visit. After discussing issue with premera my insurance and several failed attempts by the nice receptionist to have the doctor call me back regarding fixing the issues I have up and paid the bill. I have since then taken my business elsewhere along with my girlfriends, my parents, my grandparents, and one of my friends. Next time instead of being so thoughtless and greedy you might want to think about the people and the customers you are serving. Your short sided greed and unwillingness to even call me back has cost you thousands of dollars in the long run in business from the loss of now 8 customers...and counting. I highly recommend not using these folks. While the receptionist was trying to help which was appreciated the customer service and ethical treatment of patients due to billing needs alot of attention. What happened to doctors that actually care for their clients and realize that w are the ones that keep them in business? I guess the Dr. Dorsey's and Dr. Staleys just don't exist in this town anymore.

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