I visited Woburn Toyota for an oil change on Augus...

I visited Woburn Toyota for an oil change on August 11. My appointment time was 8:30am. There was no line to check in. The associate was friendly and quoted me a wait time of 1 hour and 15 minutes. He let me know up front what the cost would be, and he didn't try to upsell.

The waiting area was comfortable, and offered coffe, tea and an assortment of complimentary baked goods. There was a section with a tv, as well as a counter with chairs for those using laptops.

My car was ready in 1 hour and 30 minutes and check out was quick and easy.