I do not write reviews normally but I had to write...

I do not write reviews normally but I had to write as I had a terrible experience today.
I was at their location for a Transmission/oil change. Dropping off my car at that location was a breeze as I was promptly received by Mr Julio J Reys and promised me to take care of all in time.

But we I was there as to pickup, the whole scene was totally different. The same sales person who received me was nowhere to be found..I did later found him, but he was extremely busy.. So, waited around 20 min.... Then I approached another sales/service guy, he also directed to my same guy....
Meanwhile, I was reception if they can page him or get somebody else who can help me..... They say they will.. Another 10 min passed.... Nothing happened..

I decided to approach my sales/device guy...asking him when can I pick up my car.. at which he angrily retorted, asking me to till wait till he is done. I mentioned him that I have waiting since 20/25 minutes..at which he even started yelling.. asking me to come back later.. He was extremely rude and obnoxious..had no manners on how to talk to customers.

Looking at the commotion, another sales guy, I guess he was supervisor, took me aside. He finished my paperwork, payment and got my car out in 5 min. He also apologized for the inconvenience.
Never again will visit this place ever.