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Please I urge you to take some of the reviews seri...

Please I urge you to take some of the reviews seriously. I left my first review on their Facebook page and even told the woman I spoke with that I will be leaving my review, they then took their reviews section down off of Facebook after I posted mine. So here is my review again based on facts and actual events. We rented this house the end of Aug. last year. We were never told that this home was for sale. Ever. What that meant for us is that we would be getting requests for viewings well before the 90 day period/lockbox agreement. Which we understood the 90 day lockbox agreement but we didnt know we would be dealing with viewings before this. one day a woman shows up to the home we are renting and she said she is there to show the home. Mind you we had no idea about any of this so imagine random people showing up to see a house and you had no clue. I was mad. This is how we came to find out what was really going on. Fast foward a little bit we ask the owner (thru Centiry 21 via Michael) if we can move early cause we do not feel we should have to deal with this if we were never told to begin with and he says no. Okay, nothing else we can do. Shortly after we get our response Michael calls my cell phone on a thursday or friday afternoon to tell us that he spoke with the owner again and he said he really wants the house sold so we are now allowed to move. We spent the weekend looking for a home which we did find. Then called on Monday to let them know hey we found a home. Michael then tells us that the owner has changed his mind about us moving. Seriously? I would say 3 weeks ago almost four I called their office to see if we could possibly extend the lease because we dont know how fast orders will drop. Against my better judgement and deciding that it would be easier if we could instead of moving and then turning around and PCSING. Well we never heard back from Michael. Until, Well Monday July 6th 2015 I receive a text message for a SAME DAY viewing from 5:15 to 6:15 p.m. Me and my husband were livid. First off majority of viewing requests have been same day with not very much notice especially because we both work. We cannot leave our job for a house that is not our to come show it for a few minutes. We also have kids. So we get this request and I reply NO. Guess who calls my phone. Micheal. Im only rude to businesses that start with me first and he calls with a attitude. He begins his call with my questions about extending(which at this point is really irrelevant given the circumstances and how long it took for us to even be worth his time to call when he needs something or needs to know something himself.) so I fired back at him. I told him to not even worry about it cause we dont want anything at all to do with this company anymore regardless and that we will just move and be completely done with Century 21 Champion to which he smartly replies well you dont have a choice on moving. This is correct, trust me we dont want to hold this house hostage. Believe me. We can definately take our business else where and leave a honest and accurate review to really warn people though. Mind you I called for a full week straight to get a response to our extension question and I believe I left two messages at the most. Never ever heard back from this man until he needed to get an answer from us regarding a viewing. Shortly after my call with him I spoke with a woman who was much more reasonable. She offered to help us find another home when this lease is up but I honestly have had my fill of this town and their business tactics so we will be moving onbase and we would rather that money go to them and know that base housing doesnt play games at all than to be treated the way this company has so far. Just be careful, get everything in writing. Trust nothing verbal. Another note: the home was filthy when we moved in. I documented a great deal of the already existing damages in the home. But im sure given the attitude between us we will be pinned and dried of our deposit. Please just be careful if you go with this company.

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