It's annoying dear Maria to keep asking for inform...

It's annoying dear Maria to keep asking for information! The grievances are extremely detailed and, whatever imagination exercise I do, I don't see how you could help! The problem with the phones and emails is from Monday, even years ... Either the staff is non-existent or the problems are very big and people sound dissatisfied due to the services offered! For the sake of supporting a Romanian brand, I aspired to keep ordering from you until I said stop: the voice of the dissatisfied was heard. You have not invested anything in any direction and overall the quality has decreased: the classic delivery options, extremely rudimentary site filtering and more for specialists, the design and friendly-ness of the site is the same for years ... rudimentary, customer support - God forbid you need it! communication - non-existent, guarantees? I don't even go into details ....