James Ward

Review of Wessex Garages

A very pleasant, swift and friendly experience buy...

A very pleasant, swift and friendly experience buying our new Nissan Qashqai. It was the first new car I've purchased and the staff at Wessex Garages were very helpful indeed.

We had a few technical issues having booked a test drive online through their website only to turn up and find out nobody was expecting us, but the guys in the showroom were quick to resolve the issue and I had a pleasant test drive and a good chat. I booked in for a second test drive so my family could accompany me and we were allowed to fit our 2 year old son's car seat in to the car and take it out as a family without the dealer present. This was something I thought was very considerate and allowed us to test the car without the watchful eyes of the dealer breathing down your neck. It gave us a better clue as to what it would be like to drive the car realistically.

Having decided that was the car for us, and negotiated on price, I paid a holding deposit to get the ball rolling and things happened really swiftly from there. We went back to the showroom a couple of times to sign the relevant paperwork and they kept in close contact via phone and email. All in all a really smooth process and less than 2 weeks later we were back to pick up our brand new car.

We had a thorough run through of every detail of the car and were presented our keys in a short revealing ceremony and we were off. Since taking ownership we've had very few problems with the car. It is a pleasure to drive and suits our small family needs perfectly.

All in all a very nice experience buying our new car, and Wessex Garages will certainly be my first port of call when we need to replace the car in the future.