I was very disappointed with our stay. The place ...

I was very disappointed with our stay. The place was under renovation. Understandably, there is expected inconveniences, but I don't think the management made much of an effort to minimize the inconveniences for the guests. The usual large lobby area was closed due to the renovation. Guests had to check in at a small make shift lobby area. Because of the small area, it was constantly packed with tired travelers, suitcases, and generally an unkempt appearance. The elevator around the corner usually had a terrible smell (not sure where that was coming from). The bed was rather lumpy and soft. The room was small. The ice machine did not work at our floor. The air conditioner was too high, even at the lowest level. There was no other way to adjust the temperature. Lastly, because of the location of the new lobby area, it was impossible to get a taxi. Our bell person tried but was unable to flag down a taxi for us. We ended up walking down the block to get to a better location for a taxi, but was still unsuccessful. We missed dinner and had to find another place. Thank goodness for Quick Ride and All Pro ride services the next day when we needed to get some place in a timely manner.