Vic Thompson

Review of West Plaza Hotel

I booked a room here through booking.com . There i...

I booked a room here through booking.com . There is no parking as advertised. When i mentioned this to staff they seemed quite disgruntled that i would question this. They then charged me $25 to park in their carpark after telling me it was full and that it was first come first served? Anything longer than a mini will struggle to get parked. Most of the spaces were taken up with off cuts and building materials left over from their refurb.
Most of the staff I spoke to were unfriendly, except the night porter, who was only too happy to help and seemed to be the one doing all the work.
The place is a maze and i would recommend gps to find your room.The room was clean but the bathroom seemed like an afterthought!.Knocked up in about five minutes with no thought as to where the water might end up. A trip to the bathroom required footwear .
Overall, a below average stay, definitely the last time at West Plaza Hotel for me.