Customers are clearly not the priority here. I fil...

Customers are clearly not the priority here. I filed the paperwork nearly 3 months ago here with Kevin to cancel my gap, extended warranty etc. After trying for 3 days this week to find out what the status of my refund is I finally showed up in person to ask. Turns out they never filed it. I've waited nearly 3 month and will now have to wait an additional 4-10 weeks. I've purchased 2 new cars from here and I can promise I won't be back.