Accident and EMERGENCY...in a hospital that boasts...

Accident and EMERGENCY...in a hospital that boasts of a quality policy, "Patients Our Focus".

My brother who has very little vision left (glaucoma) was rushed to NUH A&E at about 7pm.

First review...diagnosed as infection of the eyes, so bad that the eyes were swollen, very red and he's unable to open.

Still waiting for the ophthalmologist after 3 hours! The danger of him losing what little vision he has left is lost on Drs in the EMERGENCY Dept!

Given that NUH is an acute hospital, if Patients were really The Focus, they could have summoned on-call eye specialists! Ludicrous to think they couldn't find any for 3 hours (regardless of purportedly being busy with other emergency cases!)

Not the first time...

World care medical care, indeed!