Arrived on time 9:00AM. Consulted with Mickey Pric...

Arrived on time 9:00AM. Consulted with Mickey Price in Service department, giving him the keys. Went to Customer Service area and waited. Checked Service Dept at 9:45AM, observed truck being serviced. Checked Service Dept at 10:15AM, truck still in place. Checked Service Dept at 10:30AM truck gone. Went back to Customer Waiting area, checked back at Service Dept at 10:45AM, did not see truck. Checked outside Service Dept observed truck. Asked Mr. Price if service was complete. He replied yes, and went to get the keys. He provided the keys and I departed. Communication was certainly less than expected.