Tanya Estrada

Review of Elitehealth

My mom has been going here for years. They say the...

My mom has been going here for years. They say they will put through prescriptions and they never do it. You have to call a million times to force them to put anything through. The referrals department is the worst I have ever seen you need to call for weeks everyday to get a referral. If you are lucky you will finally get it right before the appointment. They add so much stress to their patients who are usually older Patients. If I was Dr. Tania Velez I would reevaluate by staff because they are giving me a horrible reputation. The only bright spot is Vince in the call center who tries to help. Angelina is worthless and unprofessional. I can go on and on yet we should all put formal complaints with the better business bureau and then see what they do. They are playing with people's lives!