Timothy Hill Review of Rooter PLUS! Heating & Air Con...
They rescheduled three times on me and the fourth ...
They rescheduled three times on me and the fourth time they did show up. I understand emergency call do come up but done wait until the end of the day to call me and reschedule. I was also told on the phone that the rate would be $257 to pump a 1500 gallon tank but other fees may come up depending on any additional work that may come up but they would let me know before continuing the work. I was not informed of any additional charges until the end and it ended up being close to $500 leaving me no option but to pay. The driver/worker was rude to my tenants when he was there because he couldn't find the tank and was complaining the whole time there. Finally when I arrived there after the work was done my back yard was tore up from the equipment used. I do understand some damage will happen especially where the work was performed but come on it look like they did donuts in my yard. We just wanted them to keep there end up. They didn't keep there word on multiple occasions. I will never use this company again. It was probably just that one worker but he ruined it for me for the whole company.
Comments: