This place is very slow. So much so, the lead NCO ...

This place is very slow. So much so, the lead NCO (I think, he was out of uniform) was telling people by 10 to just come back tomorrow. As this NCO was out of uniform, he proceeded to lecture his soldier on rules and guidelines. Very amusing to say the least. Then he goes back to his office and plays candycrush with his girlfriend and little ankle biter dog. When he finally emerges from office, he SUMMONED this elderly USO female worker with a very smug hand motion, no words, no maam or please. Just a finger snap and come hear now gesture. 6 hour wait for a dependent ID card. I understand that you can only work as fast as the software allows but even the retired airforce colonel that was behind me mentioned that he used to run the same establishment elsewhere with far better efficiency. These guys need to audit their work performance. It's bad when you can say that Fort Hood has got you beat, just saying.... no ICE complaint cards either, I would hide them too if I worked there