K Ganesan Review of Budds' Mazda
Update: Dec 30, 2018: OK, so I visited the showroo...
Update: Dec 30, 2018: OK, so I visited the showroom a few times due to my sensor issue. I found the service guys to be courteous and respectful. While my problem is not fully solved (probably due to Mazda design deficiencies), I will not hold the dealership responsible for that. They seem to be genuinely interested to help me and are very professional. I may be reluctant to buy a Mazda product again, but the dealership is still a very good dealership and the people working there definitely try their best. I have no reason not to give Budds Mazda a 5 star.
I think it is very fair I write about the 'sales' experience, the 'finance' experience and the 'service' experience separately. Firstly to begin with, the sales experience was terrific. Jason Rebelo is a very knowledgeable salesman (I can say the most knowledgeable once I have ever experienced). Jason also gave me all information and was honest and truthful in everything he told me. It was a very comfortable and pressure-less experience. So 5 stars to Jason and Budds Mazda here. The 'finance' experience was also good. Carla was very professional and explained things to me clearly and most importantly she treated me as a valued customer and was very prompt with all her communication. So 5 stars for that that.
Unfortunately for me, I had some technical irritants with the car and the service department so far has been very 'Careful' about saying anything. Also my brand new car has some problems with the sensors (yes sucks, but this is life and things happen). I have to take it back to the dealership under warranty. I am leaving it at 4 stars now, Once I have a first hand experience the 'service' department at Budds Mazda, I will update this review

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