I hate to give this hospital a one star because th...

I hate to give this hospital a one star because this is where my wife and I are having our first baby. Sheryl (black lady with glasses) at the front desk was extremely rude and during this emotional time for me, this is inexcusable. I m we re still here in the delivery room waiting and I m so furious I can t even focus 100% on my wife and baby. This woman needs to be fired and not work with customers directly.

I ve been here for 24 hours already and went to my car so that I can get some things. As I came back up, I asked if I could go back inside the patient rooms. I had done this multiple times before since last night and never had any issues. She said no I can t I need an ID. Which is totally fine and I understand procedures, so I went along with it and mentioned that I had been here since yesterday. She gives me this look like if she caught me in a lie and said, oh really? I ve been here since yesterday and I haven t seen you once. Like if I m lying! Are you kidding me? Show some customer service and some respect! That kind of shocked me so I just kept my mouth shut, then as she was taking my picture I saw my nurses that I had been working with and at this point I m already upset with the blatant disrespect, and said to ask them since they re my nurses and I ve been working with them since yesterday. Then she gets more upset and says WELL EITHER WAY YOU NEED THIS! I apologize if they didn t check you in the CORRECT way! In a very sarcastic way.

This women needs to learn how to talk to customers! I am so furious I can t even focus, though my
Baby just dropped in heart rate. This is the last thing I need on my mind!