Artificial Sky

Review of Hilton Worldwide/ Hilton Bentl...

Surprised my active duty brother with the $1,700/n...

Surprised my active duty brother with the $1,700/night Penthouse Suite before he left for Afghanistan, but we sat in the lobby bar for 6 hours because our room wasn t ready, literally didn t get the room key till 7pm for the best room in the house, very disappointed and will not be coming back to another Hilton brand hotel anywhere in the world. Customer service could care less about it as well, they ended up giving us free drink vouchers. We were finally told that the hotel couldn t remove the previous nights occupants, but why was I charged for this? It seems to me, those people should ve been billed for an extra night!